Job control, library instruction, and burnout: A quantitative analysis of academic instruction librarians’ experiences of job control while teaching. 2025. College & Research Libraries.
Data
245 academic instruction librarians completed job control inventory and Copenhagen Burnout Inventory
307 academic instruction librarians completed job control inventory
40 interviews with academic instruction librarians
20 high job control
20 low job control
Job Control
“the ability to exert some influence over one’s environment so that the environment becomes more rewarding or less threatening” (Ganster, 1989)
Dimensions of Job Control
tasks
scheduling
work pacing
physical environment
resources
decision-making
interaction
mobility
Burnout & Job Control
Burnout
an occupational phenomenon resulting from prolonged workplace stress characterized by
increased emotional exhaustion
increased depersonalization or cynicism
reduced professional accomplishment or efficacy
“one of the most common psychological conditions experienced by employees” (Koutsimani et al, 2019)
The Relationship Between Burnout & Job Control
Figure 1
the model to predict burnout with job control explains a statistically significant and moderate proportion of variance (R2 = 0.20, F(1, 243) = 59.53, p < .001, adj. R2 = 0.19). Within this model the effect of job control is statistically significant and negative (beta = -16.67, 95% CI [-20.93, -12.42], t(243) = -7.72, p < .001; Std. beta = -0.44, 95% CI [-0.56, -0.33]).
Self-Determination Theory
a theory of human motivation that differentiates between autonomous and controlled motivation
autonomy is one of three basic psychological needs (along with competence and relatedness)
In academic libraries
Surveillance
from colleagues
poor office setups
Research
I have to do it, but I have complete control over what I do
Some controversies
one-shot instruction
types of instruction (online & programmatic in particular)
working with faculty (collaboration, valuing expertise)
guidelines for instruction
the value of a foot in the door
freedom in instruction (can do anything as long as don’t complain to supervisor but some are much more limited – question of professionalism)
Job control as panacea
“although enhanced control is often strongly advocated, many have questioned if it is a universal panacea to employee ills”
“with increased control comes increased responsibility and often increased workload.”